The G432 gaming headset from Logitech is a high quality, high fidelity, gaming and entertainment headset. The Logitech G432 are very similar in style to the G430, but the pads are not as colorful. The coating is also made of pleather, which gives the headset a better overall look. Audio enhancements are disabled – In some scenarios, audio enhancements need to be enabled for your speakers to work. Hope this makes sense. Hi. The download method is the same as Logitech gaming software. I then tested them with my iPad I was astonished at the clarity. If your mouse is working with the Logitech mouse software, we recommend you to do not go for Logitech G hub download. share. SKU: 9618932. Glad to see you're enjoying your G933 Headset. 4 out of 5 stars. Good news — You can still get free 2-day shipping, free pickup, & more. The addition of a Walmart Protection Plan adds extra protection from the date of purchase. The padding around the headset is just right for a nice comfortable fit. And truthfully the exact same result you hear everything. If you have a pair of Logitech headphones, you can do a lot with them, and in this article, we will discuss whether you can use them on your Xbox One or not. Everyone could hear me fantastically. The volume was also adjustable right from the headset. If it is turned off, turn it on. First, let me say that I am not the gamer that I used to be due. Windows do this to most newly added devices so make sure you change that. Depending on how you play games, you may need to find somewhere to tuck or tether a foot or two of cord to keep it out of the way. Function - This headset works impressively well in my experience! I have plugged them in my Windows 10 computer, and they installed in seconds. A Walmart Protection Plan can be added within 30 days of purchase. Hi! (My Kraken has a crack in the headband...my fault, but these Logitech feel like they could withstand a little more punishment.). If I cannot get this resolved I will definitely be returning the headset. However, the overall sound quality was just okay, nothing stellar, but far from bad. Go back and set the cloud setting in the .ini back to 1, and your game should be fixed. Get specific details about this product from customers who own it. But 7.1 means (or, I thought it meant) 3 front channel speakers, 2 side speakers in front (or in line) with your usual seating, and 2 speakers behind you (right and left), along with a sub woofer. In Logitech Gaming Software, click on the arrow that pops up when you hover on the question mark icon. Overall, these are great headphones that are comparable to the "gaming company" headphones from a company that's been making quality computer hardware/peripherals forever. 1. Logitech G432 7.1 Surround Sound Gaming Headset features 50mm drivers and DTS Headphone:X 2.0 for an immersive soundscape. I actually had to turn down the microphone input level some people thought I was yelling lol. Hi Justin! I have the same problem, cant get the microphone working. Have tried multiple voice programs to make sure. I also wish they would have chosen a shade of blue a little closer to Sony's official color. Steps For Logitech G Hub Download. They come with a multitude of connection options so you could hook them up to almost anything. They are rugged and super comfortable I wore them for at least 12 hours straight. So I then tested these on my laptop very impressed this is a truly amazing set of gaming headphones they will be in my day to day use the microphone.? I think these headphones are a good buy for their sound and versatility. The headsets had multiple points of adjustment to fit snuggly around my ears and the foam padding was very comfortable even in extended use. I guess I expected a little too much for a cheap headset. The ear pieces swivel for storage (or something), if you need that kind of thing. So I've tested these on first my PS4. Stunning graphics and fluid gameplay are crucial to a truly immersive gaming experience, but don’t underestimate the importance of audio. I did it yesterday and I can hear and use voice perfectly. Logitech G 432 kabelgebundenes Gaming-Headset, 7.1 Surround Sound, DTS Headphone:X 2.0, Bügelmikrofon mit Flip-Stummschaltung, Ohrpolster mit Kunstleder, PC/Mac/Xbox One/PS4/Nintendo Switch, Schwarz - Kostenloser Versand ab 29€. Step 1. Already purchased your product? The audio playback is fine, but the microphone doesn't work. • Check the USB cable connection to your computer. Most items come with a limited manufacturer’s warranty. In stock on October 13, 2020. Jetzt bei Amazon.de bestellen! The sound was great as well. Go to. Electrode, Comp-cf3f4110-4ab2-42f5-b45b-548f5f102d71, DC-eus2-prod-a9, ENV-prod-a, PROF-PROD, VER-20.0.43, SHA-a12e9567312ae30bac89cb57d430342bb81604b1, CID-b3d12056-007-177be7960a99a0, Generated: Sat, 20 Feb 2021 08:06:01 GMT, Available Options: Walmart Protection Plan, ONIKUMA K10 Gaming Headset,Stereo Bass Surround RGB Noise Cancelling Over Ear Headphones with Mic,for PS4 Xbox One PC Nintendo Switch Tablet Smartphone. Fix: Logitech G430 Microphone Not Working on Windows 10. Also run the game on admin. Your feedback helps us make Walmart shopping better for millions of customers. ... Logitech - H390 USB Headset with Noise-Canceling Microphone - Black. But overall, I would recommend the Logitech G432 Gaming Headset to gamers who want an inexpensive surround sound headset that is comfortable for a long period and capable of performing at a high level. Built for Comfort and Endurance. The G432 happened to be on sale at my local Best Buy so I bought it today. Solved! You just need the headset plugged into the USB adapter. Logitech G332 gaming headset produces big sound to get you into the game. But these Logitech G432 Gaming Headset looks nice and comfortable for gamers. [Facebook](https://www.facebook.com/logitechgaming) That’s why most of the professionals still using LGS. [Support](http://support.logitech.com) • Make sure the microphone is not on mute. That being said, I have never used any of their Headsets before and that is worth noting. Model: 981-000769. (See another picture for the padding around the ear - these are well padded! Find the original post on your own since I'm at school atm, but it worked for me. Please let me know if you find a solution to this, I am having the same issue but my mic works with the rear panel jack inputs. You’re not alone. This month, we were given a sneak peak at Logitech… Many people have reported similar issues. Electrode, Comp-759811e7-d962-4743-8341-0acb82df240a, DC-eus2-prod-a9, ENV-prod-a, PROF-PROD, VER-20.0.43, SHA-a12e9567312ae30bac89cb57d430342bb81604b1, CID-b2d9e48e-008-177be7c7c01a48, Generated: Sat, 20 Feb 2021 08:09:25 GMT, Electrode, Comp-e92b447f-dcca-4199-b8bd-7c89287c812e, DC-eus2-prod-a19, ENV-prod-a, PROF-PROD, VER-37.12.0, SHA-1ab7006db6358f6144d4b2bcc67ce73f0f96c298, CID-f57512e5-007-177be8379f2fce, Generated: Sat, 20 Feb 2021 08:17:03 GMT, Error: Please enter a valid ZIP code or city and state. [Twitter](https://twitter.com/LogitechG), Press J to jump to the feed. I did some research and found that the G432 seems to be a mostly better version of the G430, except for annoying design like no mute button etc. Very long. Not many people look into it, but the Hyper X Alphas have a 4-pole headphone inline mic cable - while the Logitech G Pro headset has a 5-pole - which has better grounding and is less prone to Cross Talk and Echoing at high volumes. Appearance and Feel - The removable leatherette ear pads and head pad are actually quite supple and comfortable. I found that connecting them via the USB adapter provided better sound than just plugging the headsets directly from their audio jack.. Today we want to take a closer look at the Logitech G432. Sorry, but we can't respond to individual comments.If you need immediate assistance, please contact Customer Care. If you don’t have this software or if you’re running an operating system that doesn’t support the software, you won’t be able to get the surround sound feature to work on your headset. Remember you have to download the G hub to manage some features. These are complete over-the-ear, which I personally prefer. If you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024150194 Continue to enjoy! Alas, all companies are doing it, so I shouldn't complain so much. Don't just read about this product's features--see for yourself! However, the build is similar and is mostly made out of cheap plastic. New comments cannot be posted and votes cannot be cast, Welcome to the Logitech G subreddit! Headset- Logitech G Pro X Mouse - G Pro Wireless Keyboard - G Pro (GX Brown) Mousepad - Steelseries QCK Heavy Large Monitor - Acer XF240H (144hz) Been happy with everything and can recommend all, but gonna buy a new monitor in the summer since I want 240hz, there's not much "wrong" with the current Acer one except the colors kinda suck ass, … This depends on the drivers you use. The Logitech G432 Surround Sound Gaming Headset is a good device for gamers looking to have an immersive gaming experience. I received the Logitech G432 Gaming Headset to review. New comments cannot be posted and votes cannot be cast, Welcome to the Logitech G subreddit! The USB adapter doesn't allow me to talk to anyone whatsoever. You have a volume dial on the left side cup and it comes with a variety of connections for you choosing. Also included, and the better option if you are going to use the G432 on PC, is the USB sound cart that has a 3.5mm jack on the end of it. The sleek lines and curves are very appealing and even add just the right amount of sophistication compared to the gaudy headsets I have seen in recent years. Earcups can rotate 90 degrees but it doesn't fold for easy storage like when you hit the road. They come with adapters too so you can use them for multiple applications. 4.3 out of 5 stars 14,662. I really liked the fact that they have the standard 3.5mm plug on the end. Glad to see you're enjoying the revamped look and feel of your G432 Headset! Also, it would have been really nice if it were a tangle-free braided-nylon cord but it's not. For ease of use, I will break this review down into the necessary categories. Ask Question Asked today. SKU: 6320789. I've been working from home during the quarantine and I used them with my phone for hands free operation. That’s why most of the professionals still using LGS. If your mouse is working with the Logitech mouse software, we recommend you to do not go for Logitech G hub download. Home; Uncategorized; logitech g432 mic not working; logitech g432 mic not working It’s really lightweight. Do yourselves a favor and grab a pair you won't regret it.. Have been using a Razer Kraken headset for game playing; they're comfortable and sound good. Model: 981-000014. Well...I don't doubt that these can play every sound that would normally come from each channel (and probably adjust the intensity depending on where the sound should occur, but it feels a bit disingenuous to say 7.1 when 7.1 means 7 speakers plus 1 sub woofer. Financials For Divorce Ensuring the right information at the right time Recommended. The headband is sturdy, and perhaps a little better than the Kraken in that regard. The best thing I can say is to make sure you aren't using the green/red headset/mic splitter. Make the Most of your warranty. The download method is the same as Logitech gaming software. Logitech G432 headset mic does not work on Ubuntu 18.04. I tested the microphone & audio shortly thereafter with League of Legends and it works great. *** For the techies, I found at least 9 new drivers installed in the Device Manager under Audio inputs and outputs category (G432 Gaming Headset Microphone & Speakers), Human Interface Devices (HID-compliant consumer control device, headset, 2 vendor-defined devices & USB Input Device), under Sound video and game controllers (G432 Gaming Headset), and under USB controllers (USB Composite Device). ... Logitech USB headset not working in 14.04. I personally really like the blue and the long cord. Logitech G935 gaming headset has managed to make a name for itself, and if we look at the user manual that comes with it, … 0. Some of the newer devices, such as Logitech G Pro, will not be compatible until the software is updated manually. Here at Walmart.com, we are committed to protecting your privacy. Logitech G935 and G432 Gaming Headsets Review Logitech releases solid updates to its already impressive headsets. Send me an email when my question is answered, Walmart Protection Plan options and pricing can be found on the product page, as well as in your cart. +v~#ñEµZ}ø ³ o Îä#é:ºæÂíw» @ ¥nrÆÙTN~àh¯X| s:X7ur£ ÄV ÐAû â¶J N ë ;þ]ÐÉ|Ø.æ%öp¿Sl° ¢bÏ î°Ô¬î0 fð³ ^ $ZÐç ¼u}Ò´ The Logitech G432 is a capable wired gaming headset that includes a 7.1-channel USB sound card for use with a PC, but its design and performance lag behind the competition. They feel so sturdy and block out so much noise that you would expect them to pack a little more punch. Overall - Decent 7.1 headset, but unfortunately not PS3 compatible. It comes with 2 adapters - either use a 3.5mm to USB connector which I prefer, or a 3.5mm to mic audio splitter (see photos). I've reinstalled both Ghub AND Logitech Gaming Software. Surround Sound is very nice (requires use of included USB sound card) and really ups the immersion on games that support the surround sound. And overall, they held their own very well - one of them wasn't a clear winner of the other. Then I decided to use the USB adapter to use the logitech software. Winter weather safety alert: Important store updates & info. To expand on the headset inputs though, Logitech has graciously included a 3.5m splitter, letting you plug it into PCs that use disparate ports for headphones and microphone. But these Logitech G432 Gaming Headset looks nice and comfortable for gamers. Would a Logitech replacement speaker Z506 fit my subwoofer which is Z323? Logitech USB Headset H540 Logitech USB Headset H540 4 English English 5 Troubleshooting Headset not working • Adjust headset volume. Lastly, fr33soul (2012) speaks of not using the Logitech software at all by making sure the Logitech software does not run automatically. After gaming with the Logitech G432 headset, I've found them to be lightweight and comfortable. The microphone mute LED turns red when mute has been activated. At first, I plugged in the 2 seperate cables into the audio jacks on the back of my computer. I will however continue to use them for my PC, xbox one, switch, and my smartphone. You can view your Walmart Protection Plan after your purchase in the Walmart Protection Plan Hub. Manufacturers, The mic AND sound worked fine. If you hook up the G432 to a computer via USB, you can tweak sound-profile options in the Logitech G Hub software. For this Logitech G432 pair, they feel very good on the head for long gaming sessions - there's a pretty meaty chunk of padding on the part that comes in contact with your cranium (see pictures), so they remain comfortable for long stretches. It has 80" (6 ft 8 inches) cord length sufficiently more than enough to stretch up and stretch out from gaming chair without tugging the 3.5mm connector when hooked up to gaming PC. Good luck! I have to say, this Logitech G432 Wired Over-the-Ear Gaming Headset is the most comfortable headset I've worn for 4 hours straight and blocks a decent amount of ambient noise too. Try a different USB port on your computer. The mic up/down automatic muting is nice, and pretty much standard on headsets these days. The setup is basically automatic unless special things are needed (which is still very easy to set) and there seems to be no lag or echo which can plague many headsets. These have been greatly improved as I have owned the older versions, but these are made to last, and are Sooo Comfortable A+++. Logitech USB headset not working suddenly ... -headset not working -name of device has changed to lync audio device on my computer-Mute indicator light has dimmed-Microphone is receiving sound, but is not carrying it (not talking on discord for example)-have tried troubleshooting You just need to make a USB adapter and run the GIMX emulator on your PC or Raspberry Pi. Your email address will never be sold or distributed to a third party for any reason. After downloading G Hub the performance did not improve so I went to play around with the settings. As as whole, these headphone sound good - very good. It's stylish and designed for comfort and quality sound. How to fix Logitech G430 mic not working. This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. However, and the G432… I went to Logitech's web site and it said no drivers are required to use it. Overall I highly recommend this headset for both gaming and entertainment needs. Shop for logitech usb headset microphone not working mac at Best Buy. Hi Jay! Includes a large 6 mm flip-to-mute mic tuned for voice comms and multi-platform compatibility via 3.5 mm input.Logitech G432 Gaming Headset. The sound coming from the 2 speakers created a good balance between bass and treble and not overburdening. The sound is clear and the volume is easily adjustable. I would definitely recommend this headset to anyone who is looking for something reliable and stylish. Logitech’s inventory encompasses a wide variety of personal peripherals (both cordless and corded), with special emphasis on products for PC navigation, gaming, Internet communications, digital music, and home-entertainment control. Glad to see you're enjoying the amazing sound and comfort of the G432 Headset! It takes my mouse out of the LGS (LogitechGamingSoftware) & into G(arbage) Hub. If you have any questions, please check out the Logitech Support page at https://support.logi.com/hc/en-us/articles/360024150194, If you would like to share feedback with us about pricing, delivery or other customer service issues, please contact. While being a bit on the flashy side due to the color lines, the vibe of class still permeates the design. Sound quality - well, on one hand, they sound great. Have you already tried both USB and 3.5 connection?.Please make sure that the headset is set as the default audio recording device on the computer where it is being used. Lots of people on the logitech forums with this exact problem with the G203, and it can't be resolved by reinstalled drivers, downloading / running the logitech gaming suite, reinstall of windows, changing the ports, or a firmware wipe. I had sound, but then the mic stopped working. WORKS WITH CHROMEBOOK CERTIFIED. I am using the USB connector and when I first plugged it in it was working, the sound was flat an tinny but it was working. I'll give my own tldr but you can find the post on your own. Please enable JavaScript in your browser and reload the page. I had the same problem - mic not working on G432. Rich, involving sound design is a key feature of the best games so, if you really want to experience the latest games at … The headset comes with natively a single wire connection, and also includes a USB and audio/mic split wire. 2. add other applications in pulse audio. The sound is great! Still an exceptional quality. Call / Text 240.394.9840. All of the Logitech gaming headsets that are currently available, make use of the company’s Logitech Gaming software to enable surround sound on their headsets. G hub not working logitech g432 headset So as you guys can see I managed to connect my device to the G hub, however when I click on my devide, only this blank screen pops up, while there should be acoustic and equalizer settings for me to change in that grey colom on the left . Just wish they were louder and the cord and volume control could be of better quality. In comparing the two, these Logitech headset certainly had some competition. The microphone seemed to transmit relatively cleanly. I had the same problem - mic not working on G432. My problem was that I used extension 3.5mm cable with only 3 connectors (cable that support only output or input, but not both at the same time). Includes a large 6 mm flip-to-mute mic tuned for voice comms and multi-platform compatibility via 3.5 mm input. ... Logitech - G432 Wired 7.1 Surround Sound Gaming Headset for PC - Black/Blue. Overall I highly recommend this headset for both gaming and entertainment needs. The cups are large and there’s a small cyan accent, common to Logitech’s designs. This is what I am experiencing in a nutshell: The mic does not work. Logitech G432 Wired Gaming Headset, 7.1 Surround Sound, DTS Headphone:X 2.0, 50 mm Audio Drivers, USB and 3.5 mm Audio Jack, Flip-to-Mute Mic, Lightweight, PC/Mac/Xbox One/PS4/Nintendo Switch - Black: Amazon.co.uk: Computers & Accessories Swivels at 90 degrees to turn mic on or off which is a plus but the drawback is the mic is more rigid than I expected so I'm a little leery in adjusting it closer to my mouth for fear that it might crack. I clicked the "Enable surround sound" button and then "test surround sound". However, there are some reliability concerns and inconsistencies in working. This button opens a dialog that displays additional images for this product with the option to zoom in or out. We love getting feedback and hearing about your experiences with your products. My G203 hasn't been dropped, had drink spilled on it, or treated roughly. I've removed extension cable and connection headphones straight to USB adapter (which came along with headphones), and it is working well now. I know a lot of people myself included who had issues and then realized this. Logitech G322 - £30 from Currys PC World (down from £40) The stereo version of the excellent Logitech G432 (our current top gaming headset recommendation for those on a budget), the G322 delivers the same great sound and build quality as its G432 sibling, just with the extra 7.1 surround sound support. I do like that they included an inline Velcro strap for the cord, but the cord I think should have been a bit longer, maybe 3m instead of 2m. 99 $39.99 $39.99. I've had a G430 for a few years and it has shorted sadly. ), padded leather adjustable headband, volume control wheel at the back of left earcup, and a highly responsive swivel microphone. Steps For Logitech G Hub Download. Yet Windows 10 is not 1-16 of 443 results for "logitech headset microphone not working" Logitech USB Headset H390 with Noise Cancelling Mic. We’re having technical issues, but we’ll be back in a flash. Well I know how to fix that, Drivers! Last couple of things - the cord it comes with it long. Logitech G HUB software is the replacement for Logitech Gaming Software and can link all your Logitech peripherals in the same was as LGS did. I've removed extension cable and connection headphones straight to USB adapter (which came along with headphones), and it is working well now. The sound coming from the 2 speakers created a good balance between bass and treble and not overburdening. We aim to show you accurate product information. Since I received the headset didn't work the microphone and in some.moments It was difficult connect IT to the computer. After deleting, you open the .ini folder and change a setting titled cloudsave or something cloud to 0, Open your game and all your settings will have reset and you lose your campaign progress. [Webpage](http://gaming.logitech.com/) Find helpful customer reviews and review ratings for Logitech G432 Wired Gaming Headset, 7.1 Surround Sound, DTS Headphone:X 2.0, 50 mm Audio Drivers, USB and 3.5 mm Audio Jack, Flip-to-Mute Mic, Lightweight, PC/Mac/Xbox One/PS4/Nintendo Switch - Black at Amazon.com. If you have any questions, check out the Logitech Support page at https://support.logi.com/hc/en-us/articles/360024150194 Continue to enjoy! Active today. Sorry, this webpage requires JavaScript to function correctly. LilPeep. The headset comes with natively a single wire connection, and also includes a USB and audio/mic split wire. I can get sound, and Ghub recognizes the headset, however no mic whatsoever. I recently acquired this headset and have tested it out with a few different types of games, ultimately having my preference of using it for adventure, exploration style games where understanding surroundings and sensing directions of sounds is key. You have the option of connecting via a splitter (headphones and mic) or through a USB adapter. All in all, I believe 3 stars is a fair rating. Fix all your setting how you like, redownload the shader cache, and then close the game. While their out-of-the-box sound profile is bass-heavy and not as neutral as the Logitech G432 Gaming Headset, these headphones are very durable, well-built, and have a comfortable fit. Question Logitech Z313 right speaker not working correctly: Question Logitech Z333 subwoofer not detected correctly when speakers plugged in: Question Enabling Logitech Headset Mic Echo? Press question mark to learn the rest of the keyboard shortcuts. i just bought Logitech Headset model G430 ... after i plugged Speaker and Microphone 3.5 mm jack into the USB connector and then plugged my USB into PC , i can only hear the sound coming from left speaker while i don't have this problem with phone ( … Basically in your documents folder is a game file for MW. Let me preface this review by saying that I have had a few opportunities to use the Logitech brand before. Suffice it to say that Logitech has not lost the edge in affordable and functional equipment for anyone. The G432 gaming headset from Logitech is a high quality, high fidelity, gaming and entertainment headset. Five out of Five! misodiko Ear Pads Cushions Headband Kit ... misodiko Ear Pads Cushions Headband Kit Replacement for Logitech G331, G332 G432 G431 G430 G230 G231 G930 Gaming Headset $12.95 Get the deal However, there are some reliability concerns and inconsistencies in working. The Bottom Line. And I gotta say awesome you hear literally everything.. Next I tested these on my Xbox one. No audio detected from my mic, but the Mic DOES appear in my audio devices, however it doesn't do anything. The surround sound is acceptable and allows you to submerge yourself into some of your favorite games. The device is indeed Plug and Play so the moment I plug it in to my gaming PC, I got a popup message "Installing Gaming Headset." Style - This is an excellent looking Headset! I appreciated the adapter that comes with it - 3.5mm to USB, making this headset work pretty much anywhere you want. About Us; Process; Services; Gallery; Schedule; logitech g432 mic not working. The Logitech G432 headphones were not designed for this use and won’t be ideal for physical activity due to … $29.99 $ 29. Logitech G432 7.1 Surround Sound Gaming Headset features 50mm drivers and DTS Headphone:X 2.0 for an immersive soundscape. I thought they were DOA, but upon further inspection I found a volume dial on the back of the left earphone. A waste of Money, I couldnt return it because the dateline expires. It's stylish and designed for comfort and quality sound. I have a Logitech H390 USB headset. The volume was also adjustable right from the headset. First, let me say that I am not the gamer that I used to be due. and we have not verified it. I received the Logitech G432 Gaming Headset to review. I really liked these headphones. But don’t worry, you can fix the Logitech G430 mic not working issues. Have you already tried to use the headset on a different computer just to test the microphone if it would work?. People said they could hear me just fine through the microphone and I could hear them perfectly. The default format is set too low – If the sample rate of the speakers is set too low, it might not work at all or it may produce low-quality audio. Inside it is a folder called player with a lot of config folders in it. I personally feel like they could be louder. Lastly, I'm not sure why they chose a rectangle for the USB adapter instead of a cylinder, but again that's a minor complaint. Please take a minute to review our Privacy Policy. Performance - Unfortunately, this doesn't work with PS3, but using a laptop I was able to test the surround sound and it was surprisingly good at truly recreating a 7.1 environment. Read honest and unbiased product reviews from our users. to see all the coverage offered for each product. Your headphones work with your PC or Mac or with gaming consoles including PlayStation 4™, Xbox One™, Nintendo Switch™, and mobile devices via 3.5 mm cable. I like that it comes with leather-cushioned earcups that completely cover my ears (and I have big ears! Noise on … I have a Logitech H390 USB headset. After having had many sessions, I am getting used to my friends asking for which headset I use! The cloth covering the drivers could have been smoothed out a touch more before they attached it, but that's a minor complaint. When you see the Works With Chromebook badge, it means that this Logitech device meets compatibility standards, working seamlessly with Chromebooks. My problem was that I used extension 3.5mm cable with only 3 connectors (cable that support only output or input, but not both at the same time). Thanks to their companion software, you can easily adjust their sound profile using the graphic EQ and presets. Essentially you delete every folder except an .ini folder called adv_options I believe or something close to it. Also they kept outside noise out really well. Any help? To ensure we are able to help you as best we can, please include your reference number. And when I wasn't on the phone I played music through them and it was fantastic. suppliers and others provide what you see here, FREE Shipping by Amazon. Walmart Protection Plans cover the total cost of repair, or replacement, for products, as well as covering delivery charges for the exchange.